“Just a quick note to you regarding our Property Manager.  We had a reconvened annual meeting last night and nearly a dozen violation hearing notices on top of it (many of which involved criminal activity, with residents appearing and defending their actions).  The homeowners’ forum also had a packed audience with multiple hostile owners concerning… Read More »

“Dear Kevin, as a current and past board member in Oakland, I would like to say what an outstanding job our Association Mgr. has been doing.  She has only been our rep since last September and I have found that any issues are always handled in the most professional manner.  Her response time to any problems/situations is excellent and she will… Read More »

“I wanted to say how much of a pleasure it is working with your accounting team. I work with a lot of management companies and CitiScape is definitely in the top three for my liaisons during the collection process. Quick turnaround time and very knowledgeable; bottom line, CitiScape has a great team.” – Vendor  

“It is not often I encounter excellent customer service, so I wanted to take this moment to let you know the stellar service your employees provided for us at our property.  We recently had a water pipe break underneath my children’s bedroom.  And as you know, having various maintenance people in your home and having… Read More »

“Our experience with Citiscape has been excellent. Remember, people, the property management company essentially does the bidding of the BOARD, so in many ways your building’s management will only be as good as your Board. From dealing with “emergency” situations to routine building maintenance to providing thorough and accurate monthly financial reports to efficiently collecting… Read More »

“Thank you for a very productive meeting yesterday. It was wonderful for our new Board members to meet you and your amazing team so that they realized that CitiScape is a well-established firm that has a well deserved reputation in your industry. I really appreciate your professional leadership.“ – Board Member  

“What a stupendous job!” – Board Member

“Thank you for your vigilance and promptness to update us; we really appreciate you guys especially for your tender, caring attitude. My kudos to you and your management!” – Homeowner

“Thank you for adding the narrative and explaining this to membership so well. I also think you did an excellent job talking about this with membership at the Board meeting this week. You addressed their concerns in a positive manner and showed yourself professionally.  The garage is going to look great. Thank you again…” –… Read More »