Kudos Corner

“I just want to take this opportunity to say you and your company are very professional and not only is Otis an up-grade from the previous, but you and your company are a BIG TIME up-grade from what we previously had.” – Board Member

Community Manager Robin Romo is a Champion for Bay Area Residents

California Association of Community Managers talks to a professional community manager about the valuable role they play in their HOAs. A well-educated HOA community manager is a champion for the communities they serve. They make a huge difference in a homeowner’s quality of life and the value of their property. Certified by the California Association… Read More »

Kudos Corner: Special Edition

On October 2nd, the President of the Union HOA Board of Directors, Kim Havens, presented security contractor Patrol Special Private Security owner Scott Hart, a Certificate of Appreciation on behalf of the Association for their outstanding service at the building complex. On two occasions this past summer, Patrol Special Private Security officers apprehended burglars from… Read More »

Kudos Corner

“I hope you’re enjoying your vacation. Also a big “thank you” to you for all your assistance with our property endeavors.  your input and insights have helped immensely in steering the board correctly as we meander forward.  We’ve had several managers and i am very happy we’ve got you.” — Board Member

Kudos Corner

  “I like your more organized approach and if our previous management firm had thought it through the same way, we might not have had the contention that we did.  Thank you for all you do.” — Board Member

Kudos Corner

  “Just want to add my thanks for your coordinating the conduit work on yesterday but also for helping us coordinate our communications and action plan for addressing issues with the owners’ tenants below.  I appreciate your liaison with our lawyer, keeping us up to date on status and ensuring that we handle matter appropriately…. Read More »

Kudos Corner

  “Our new Property Manager is going to be great. Smart, organized, proactive, and team building. Thanks!.” — Board President

Kudos Corner — SPECIAL EDITION

  “My experience with CitiScape is as a nonprofit, working with them as a community partner. I just can’t say enough good things or recommend them highly enough. They approached us a while back, because they wanted to find a way to support Bay Area veterans. They already support a lot of charities as you… Read More »

Kudos Corner

  I really want to thank you for all of the extra time and effort you extended today to help limit the water damage in the building this afternoon. Without your quick response and professional management of this unfortunate mishap, the damage and inconvenience to other residents in the building would have been more wide… Read More »

Kudos Corner

  “Thank you and your staff for making last night meeting so successful. I have nothing to add to next weeks agenda for the time being.“ – Board Member