Our homeowner association management team, already a force to be reckoned with in the industry, has just gotten stronger! I’m very pleased to announce that Robert Simms has joined CitiScape’s association management department. Robert brings his vast experience in managing homeowners associations and PUDs. Robert holds active certifications as a Community Association Manager, CCAM, and CMCA (National Board of Certification for Community Association Managers).

Robert also brings 14 years of dedicated service to the homeowner association industry. We welcome Robert, and trust the working environment and support structure we’ve created will allow him to reach new heights.

COMING SOON: As many of our clients already know, we are in the process of creating secure web sites for each of our member association clients; soon, all our member clients will need to do is click on your site for the latest information regarding your homeowners association. If you’re a client of ours, and would like us to include any information about your association to your membership, please e-mail the information to our Office Manager, Kim Ryman, who is also our in-house “intranet web-administrator”.

Also coming on line soon, our intranet work order tracking system: as a CitiScape client, you’ll simply click on the “work order” icon on your association’s web page, type in your work order request, and then click “submit”. This information will be sent to our office via the intranet we’re creating for your association, and we’ll forward instructions to our preferred vendors for prompt service. You’ll even be able to track the progress of your request as it’s underway. Of course, we try and process work orders so promptly that the next time you check the progress of your submission, we hope you’ll find it’s been completed!

And we’ve found a great web site that should be of interest to anyone living in a community interest development. You’ll find a host of articles that deal with issues that frequently arise in community living, from sample resolutions to getting loans for major replacement projects. Please visit this site, and bookmark it as one of your favorites. It’s a great resource, and we’re happy to pass it along to you:

www.regenesis.net

Thanks to all of our clients and service providers who have made it a pleasure to serve the community association industry. Please e-mail me your feedback at: kwiley@citiscapesf.com