| Full-Service
Community Association Management
CitiScape
Property Management Group provides all of the
management services necessary for a successful
association. Our Standard of Care in each and
every facet of our many services is unmatched
in the industry. Included in the monthly management
fees are all of the following administrative/support
services:
- Monthly
homeowners dues collections through bank lockbox
services, automatic debit and on-line bill-pay
-
Monthly Financial Reports provided to the
Board of Directors
- Compliance
with Community Interest Development Regulations
and Disclosures
- Regular
site inspections; written communications with
Board of Directors
- Preferred
vendor relationships to control level of services
and costs
- Delinquent
collections of monthly dues and special assessments
- Attend
Regular Board Meetings and Annual Membership
Meetings
- Membership
Meeting Minutes recordation and distribution
- Timely
response to Board and homeowner inquiries
or maintenance requests
- Annual
Budget preparation
- 24
hour a day/365 days a year: on-call emergency
maintenance services
- Committee
support and consultation
- On-line
Service Ticket Tracking System
Additional
Support Services Available
CitiScape
Property Management Group can provide additional
expertise in areas that are sometimes outside
of the scope of standard management contract
services.
In many cases, an association can benefit
greatly by utilizing our other available support
services.
Whether
it is coordinating a large scale repair or
replacement project, to preparing newsletters
or safety manuals for your members or staff,
to construction defect litigation support,
the staff of CitiScape is fully capable of
handling all of your association1s needs -
great or small. These support services are
not normally included in our regular monthly
management fees, but are available upon request.
Here are just some of the valuable resources
we can offer our clients:
-
Project Management services for large scale
/ multi-trade Reserve Replacement Repairs
(we do not charge additional for overseeing
routine building component replacement or
repairs)
- Referral for sales and leasing of apartments or
condominium units for absentee / building owners
- Construction
defect litigation support and coordination
- Governing
Document revision services and administrative
support
- House
Rules revisions
- Payroll
Processing
- Small
Claims Actions
- Public
Hearing, Zoning, etc. representative and
association advocate
- Alternative
Dispute Resolution Forum
- Preparation
of Fire, Earthquake and Life Safety Homeowner
or Employee Manual, High-Rise Evacuation
Plan, Toxic Site Petition, etc.
In
addition, each of our management clients is
offered the opportunity to join our Master Insurance
Program. Participation in this program often
leads to lower insurance premiums, improvement
in the covered loss limits of your policy, enhanced
coverage to include building code upgrades,
and increased property and liability limits.
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